Shipping policy

Last updated: September 2026

At Global Card Hub, we currently ship greeting cards within the United Kingdom using standard delivery.

UK Shipping

Our estimated delivery time is 3–5 business days from the date your order is placed.

Please note that delivery times are estimates and are not guaranteed. Orders may occasionally take longer due to circumstances outside our control, including postal delays, busy periods, bank holidays or other unforeseen circumstances.

Business days are Monday to Friday and do not include UK bank holidays.

Order Processing & Production

As our cards are made to order, your card is produced after you place your order before being dispatched for delivery.

We aim to process and dispatch orders as quickly as possible. Your estimated 3–5 business day delivery timeframe includes the expected production and standard delivery process.

During particularly busy periods, such as Christmas and other major seasonal occasions, processing and delivery may take slightly longer.

Delivery Address

Please make sure your delivery address is complete and accurate when placing your order.

Global Card Hub cannot be responsible for delays or non-delivery caused by an incorrect or incomplete address provided at checkout. If you realise that you have entered an incorrect address, please contact us as soon as possible at hello@globalcardhub.com. We will do our best to help, but once an order has entered production or been dispatched, we may not be able to make changes.

Tracking

Our current standard delivery service for greeting cards is not tracked. This means you may not receive a tracking number or live delivery updates for your order.

If your order has been dispatched, please allow the full estimated delivery timeframe before contacting us about a delayed order.

Delayed or Missing Orders

If your order has not arrived within the expected delivery timeframe, please contact us at hello@globalcardhub.com and include your order number and delivery details.

While most orders arrive within the estimated timeframe, occasional postal delays can occur. If an order appears to be significantly delayed or has not arrived, we will work with you to investigate the issue and determine the appropriate next steps.

If an order is confirmed as lost in transit, we will work with our fulfilment partner to arrange an appropriate resolution, which may include a replacement or refund where applicable.

Damaged or Incorrect Items

If your card arrives damaged, defective or you receive an incorrect item, please contact us at hello@globalcardhub.com as soon as possible.

Please include your order number, a description of the issue and clear photographs of the item and packaging where appropriate. This allows us to investigate the issue and arrange a suitable resolution.

Your statutory rights are not affected by this policy.

International Shipping

We currently only offer delivery within the United Kingdom.

We hope to introduce international delivery in the future as Global Card Hub grows. Any new delivery destinations and shipping options will be added to our website when available.

Delivery Times During Peak Periods

During busy periods, including Christmas, Valentine’s Day, Mother’s Day and other major occasions, order volumes may be higher and delivery may take longer than our usual estimated timeframe.

We recommend placing your order in good time if you need your card for a specific date.

Questions About Your Order

If you have any questions about your delivery, please contact us:

Email: hello@globalcardhub.com

Global Card Hub
Celebrating Every Story